UK Process Mining Community Event

Researchers and industry practitioners with a UK-nexus currently working with or interested in Process Mining topics are warmly invited to the fourth UK Process Mining Community Event. This will be a hybrid event (in-person and virtual) where you will get to meet and listen to researcher and practitioner presentations on how Process Mining is currently being used in the UK. You will also have a chance to share ideas, collaborate, obtain support, and shape the development of the community.

Date: Wednesday, April 19th 2023

Time: 5.30 - 8 pm

Venue: L10-Protiviti, The Shard, 32 London Bridge St, London SE1 9SG W1B 2HW & Online (link to be provided post-registration)

Registration is required. Note: spaces at the in-person venue is limited

Programme:

5.30pm Networking

6 pm Academic Presentation/Q&A

Title: The Application of Process Mining to Care Pathway Analysis in the NHS

Bushra Siddiqi, PhD. CEO, Cogni.Dx

Process mining is a promising technique which can be used to give insight into complex and flexible healthcare processes. It can map the patient journey at a local level and audit it against explicit standards of good clinical practice, which will enable us to intervene at the individual and system level to improve care. This case study involves the application of process mining to prostate cancer care pathways to show massive heterogeneity as compared to the homogenous path laid out by national guidelines. It also gives insight into bottlenecks, deficiencies, and deviations in the pathway that can delay the provision of treatment and support.

Bushra Siddiqi is a healthcare informatician with a doctoral and post-doctoral fellowship from Imperial College London. She specialises in the use of Process Mining in healthcare settings. For her doctoral degree, she utilised process mining for the analysis of prostate cancer care pathways in the NHS. For her post-doctoral fellowship, she studied the digital root cause analysis of patient safety incidents related to inpatient falls in the NHS.

She obtained her master’s degree from University of Victoria, Canada, in Health Informatics, where she developed a web-based population registry system for palliative care. She has also done substantial work at University of British Columbia, Canada, to analyse the progression of brain atrophy in clinically impaired patients.

She has 23+ years of experience in coding, developing, maintaining, and advising on web solutions for the healthcare setting, and has extensive experience developing medical registries for monitoring and improvement of care of various diseases. She has also developed the first nationwide Alzheimer’s Medical Registry for Saudi Arabia, and has now initiated a start-up electronic tool that provides fast, accurate and cost-effective diagnosis of early-stage dementia and mild cognitive impairment at the primary care level. She has also developed the first nationwide Alzheimer’s Medical Registry for Saudi Arabia, and has now initiated a start-up electronic tool that provides fast, accurate and cost-effective diagnosis of early-stage dementia and mild cognitive impairment at the primary care level.

6.20 pm Practitioner Presentation/Q&A

Title: Deutsche Bank's KYC Ops Process Mining Journey - Challenges & Achievements

Carl Halford, KYC Process Optimisation Lead, Deutsche Bank

As part of its continuous improvement initiatives, Deutsche Bank has used Celonis to support its process mining capabilities within the KYC Transformation space. The bank has developed a suite of process mining dashboards to provide near real-time transparency into onboarding and client KYC refresh processes enabling process improvement initiatives to be led by data-driven initiatives.

Carl discusses the journey his team has been on, the ups and downs along the way (including the challenges successfully overcome) and the next steps in the journey.

Carl is an experienced senior manager, with over 25 years’ experience in continuous improvement, change and transformation leadership and strategic-level programme, and project management.

He is a certified Six Sigma black belt, green belt trainer, holding certifications in change and project management, along with digital transformation and Robotic Process Automation.

6.40 pm Host Presentation/Q&A

7.00pm Networking around drinks and nibbles