Thursday 6 June 16:00 - 19:00

Black Sheep Coffee & Cocktails
338 Euston Road
London
NW1 3BT

Registration
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What makes a successful customer rewards programme

Business & Professional

Hosted by Ello Group, join us to discuss the importance of customer loyalty, what drives successful customer loyalty and rewards programmes.

Welcome to What makes a successful customer rewards programme hosted Ello Group. We are excited to invite you to join us on Thursday 6th June 2024 at 4pm at Black Sheep Coffee & Cocktails. At this free event, we will discuss the importance of customer loyalty, what drives successful customer loyalty and rewards programmes with some of the industry leaders in rewards including Vitality and Vue, with more exciting guests to be confirmed.

Join us for a fun, informative evening with networking opportunities, insightful discussions, and delicious food and drinks. Plus, gift bags containing goodies will be provided for all attendees!

Whether you're looking to drive customer acquisition, improve or reward your loyal customers this event is for you. Don't miss out on this chance to connect with like-minded individuals and gain valuable insights into building strong customer relationships. See you there!


What to expect from the evening


Registration, Welcome Coffee & Networking

Registration will begin at 4pm, enjoy a range of Black Sheep Coffee speciality grade coffee and barista-made drinks alongside delicious pastries.


Building the UK's biggest discount dining platform

Hear from Matt Turner, CEO of Ello Group, as he shares his story behind tastecard's inception and growth. Delve into the strategies, challenges, and pivotal moments that shaped tastecard.


What makes a successful customer rewards programme: A Panel Discussion

With some exciting brands due to join the lineup, join industry leaders in a dynamic panel discussion. Gain valuable insights as panellist share perspectives on the evolving landscape of their respective sectors. From entertainment to finance, explore how these companies are adapting to changing consumer needs, leveraging technology, and innovating to stay ahead. Don't miss this opportunity to hear firsthand from experts at the forefront of their industries.


Keynote from Nicholas Read, Managing Director of Vitality Rewards

Join Nicholas Read from Vitality as he takes you on a journey behind the scenes of Vitality Rewards. Discover the captivating story of how this innovative program has risen to such remarkable success. Explore its purpose beyond mere incentives and delve into its integral role in Vitality's marketing and customer strategy. Gain insights into what Vitality has learned along the way, navigating challenges and seizing opportunities to enhance their offering continually. This talk promises to unveil the intricate web of strategy, innovation, and customer-centricity that defines Vitality Rewards.


Networking Session

Step into a dynamic networking session to forge connections, collaborate and share ideas. Engage with fellow professionals and explore potential opportunities. Whether you're seeking new partnerships or simply expanding your network, this session offers a vibrant environment to foster meaningful connections over Black Sheep's specialist cocktails.

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