Hide Comments
Comments
You must login before you can post a comment.
Tuesday 15 October 18:30 - 21:30
Tramp Members Club
40 Jermyn Street
London
SW1Y 6DN
Tickets Unavailable
- 👔
- 🍻
The CX Evolution Social Networking
Business & Professional
Cranfield School of Management invites senior managers and directors in marketing, strategy and technology to participate in a complimentary networking event on the evolution of the customer experience in the digital era.
The event will take place at exclusive Tramp Members Club, featuring a blend of keynote speeches from senior customer leaders and networking sessions. A great opportunity to meet with subject experts and network with peers interested in customer experience and organizational change.
Agenda
18:30 Welcome Reception
19:15 Keynote Speeches
Nick Fleetwood (Director of Strategy and Analytics at Oracle)
"The evolution of CX Strategy in the digital world"
Ian Di Tullio (Senior Vice President at AccorHotels & distinguished Cranfield Alumnus)
"Aligning the organization around the customer experience"
20:00 Networking Session (canapés + drinks will be served)
21:00 Stay in for club entertainment
N.B. this is a complimentary event aimed at senior managers and directors with an interest in CX and Organisational Transformation
